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(More customer reviews)I have owned this unit for well over 6 months. I wanted to wait and be patient before I reviewed it, hoping that promises and the long awaited 3.0 firmware upgrade would finally happen, well my patience is now exhausted. I didn't just invest in one Xtreamer, myself and friends bought three units as it supported the TV Live feature, streaming all the British TV and news networks, which was a major selling point to us. Within a few weeks of ownership these features disappeared, along with most of the channels featured in the 'live TV' feed.
I also was keen on their video jukebox which I waited months for, again to be disappointed. It took hours for me to add fan art to each title (I have a vast library). Only for it all to disappear a few weeks later and regardless of whether I set this up on the Computer interface or the machine itself, it would not successfully scrape my media files.
As there is no actual 'support' site, just the forum and chat room, it is virtually impossible to get answers. I have raised the above topics and more, along with many others in their forum, but no credible answers to date.
I should point out that just about everything on the Xtreamer interface has been created by third parties, ie dedicated owners who spend hours of their time, trying to do, what Xtreamer themselves should have done when they launched this thing. What makes it worse is that the actual Xtreamer website uses the various applications that it's users have created to sell their machine!! This creates an unfair 'sellable' image of a machine that is actually continually in beta testing.
To close, my biggest annoyance is the remote, unless you are standing three feet or less from the Xtreamer, it won't work. I was told this was a known problem and to use a Logitech or some other type of knowing remote. I have a Logitech and yes, it solved it. But if they know there's an issue, they should fix it. I noticed they are even selling Logitech remotes from their website now....so they themselves are basically admitting their remote doesn't work.
One reason I am finally writing this is that I am reading many unjustified negative reviews on Amazon, for example, the Logitech Google TV, while this unresponsive bit of plastic, receives generally good notices. To me this proves that many reviewers here on Amazon are actually affiliated with the actual items they are reviewing. Regardless of which I still value Amazon reviews in general and hope my honest few words will help someone wasting their dollars on empty promises.
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