Matrox MXO2 Mini for Desktop Systems for Mac and PC Review

Average Reviews:

(More customer reviews)I've been an Avid editor for over 15 years and thought the idea of home monitoring was GREAT... but this product is awful.
HDMI/BLU-RAY CAPTURE
I know some of you want to use it to record off of Blu-Ray or PS3. They flat out say that you can record right from HDMI... they don't tell you that 95% of the time it doesn't work. Whether it's copy-protection or differing frame rates, it's almost impossible. I was working on a project where I need to use some Blu-Ray footage off of a disc that I owned, just some landscape stuff for a presentation... after FOUR DAYS of different configurations, there I was shooting it off of the friggin' screen. Unreal. So if you want it for the HDMI recording, forget it.
AVID MONITORING
This barely works and it's a pain in the you know what to set-up the first time, especially since there is zero info in the manuals and the customer service is non-existent. Once you get it rolling, guess what, it takes your video... which is great... but then your audio too. You CANNOT use your studio monitors while in Avid with this thing hooked up!!! Someone said you can use some line out to back in b.s. workout. Forget it. You should be able to override the audio and keep it 'home'. I don't know who thought this was a great idea.
SOFTWARE
I saw the Mac version and it looked a million times better but on PC it's cryptic and impossible to figure out what anything means. The basically is the "AV Tool" and the Control Panel, as well as monitor calibration. The monitor is self-explanatory. Control Panel? Yikes. It's an absolutely half-baked mess, super vague. It's flat-out awful.
CUSTOMER SERVICE?
(Crickets chirping) Absolutely abysmal. Since they don't explain ANYTHING in the manual, I went to YouTube and then the forums. I posted a question, updating it every couple of days, asking for help... pleading... nothing. Honestly, I'm telling you guys... I was super excited to get this but in retrospect I wish I'd saved the money. It's TERRIBLE!!!! Save yourselves the hassle.

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